Shipping Policy
At Valoura, every order is prepared with precision and care. Our process is deliberate, ensuring that each bottle arrives as intended — in perfect condition.
Order Processing
• Orders are processed within 3–6 business days after confirmation.
• This includes preparation, quality checks, and packaging.
• We do not process orders on weekends or public holidays.
• Perfection takes time — we ask for patience while your order is prepared without compromise.
Domestic Shipping (India)
• Valoura ships exclusively within India.
• Complimentary shipping is offered on orders above ₹999.
• Once dispatched, courier transit typically requires 2–7 business days, depending on destination and delivery partner.
• Certain PIN codes may require additional time.
• Deliveries are handled by trusted courier partners and may require signature upon receipt.
Order Tracking
• Once dispatched, you will receive a confirmation email containing a tracking number.
• Tracking can be followed directly on the courier partner’s website.
Shipping Restrictions
• We do not ship to P.O. boxes, military addresses, or locations outside courier serviceable areas.
Damaged or Lost Shipments
• In the unlikely event of loss or damage, contact us immediately at valouraperfume@gmail.com with your order number.
• The House will review and resolve with urgency.